Phishing Email Templates

From: Telstra Security <security@telstra-support.com.au>
To: [Employee Email]
Subject: URGENT: Your Telstra Account Will Be Suspended

Dear Valued Customer,

We have detected unusual activity on your Telstra account. For your security, we need to verify your identity immediately.

Your account will be suspended in 24 hours unless you verify your details by clicking the link below:

[VERIFY ACCOUNT NOW] → https://telstra-verify.secure-portal.net.au

If you do not complete verification, your services will be disconnected and you may incur reconnection fees.

Thank you for choosing Telstra.

Telstra Security Team
Customer Protection Division

From: Services Australia <noreply@servicesaustralia.gov.au>
To: [Employee Email]
Subject: Action Required: Update Your Payment Details

Dear [Name],

We are updating our payment systems and need you to confirm your banking details to ensure uninterrupted payments.

Your current payment method expires on 25/09/2025. Please update your details within 48 hours to avoid payment delays.

Update your details here: https://my.gov.au.secure-update.com.au

Reference Number: SA-2025-091234
Case ID: CL-789456123

If you have questions, call 132 850.

Services Australia
Department of Social Services

From: Amazon Prime <prime-billing@amazon.com.au>
To: [Employee Email]
Subject: Your Amazon Prime Membership Could Not Be Renewed

Hello,

We were unable to process your Amazon Prime membership renewal due to an issue with your payment method.

Your Prime benefits will be suspended unless you update your payment information within 24 hours.

To avoid interruption of your Prime services, please update your payment method:

[UPDATE PAYMENT METHOD] → https://amazon-prime.billing-update.net.au

Your current benefits expire: 21/09/2025

Thank you,
Amazon Prime Team

From: Optus Security Team <security@optus.com.au>
To: [Employee Email]
Subject: Important Security Notice - Action Required

Dear Optus Customer,

Following our recent security incident, we are implementing additional security measures to protect your account.

As part of our enhanced security protocol, you must verify your account credentials within 72 hours.

Failure to complete verification may result in account restrictions.

Secure Verification Portal: https://optus-security.verification-portal.com.au

Verification Code: OPT-SEC-2025-0920
Reference: OS-789123456

For assistance, contact our Security Helpdesk on 1800 780 219.

Optus Security Team
Customer Protection Services

From: Myer Rewards <rewards@myer.com.au>
To: [Employee Email]
Subject: Congratulations! You've Won a $500 Myer Gift Card

Dear Lucky Winner,

Congratulations! You have been selected to receive a $500 Myer Gift Card as part of our Customer Appreciation Program.

To claim your gift card, simply complete our quick 2-minute survey:

[CLAIM YOUR $500 GIFT CARD] → https://myer-rewards.survey-portal.net.au

This offer expires in 48 hours, so claim your prize now!

Survey Code: MYR-GC-500-2025
Winner ID: MW-789456123

Happy Shopping!
Myer Customer Rewards Team

From: Flybuys Security <security@flybuys.com.au>
To: [Employee Email]
Subject: Flybuys Security Alert - Verify Your Account

Dear Flybuys Member,

We have detected suspicious activity on your Flybuys account. Someone may have attempted to access your points balance.

Current Points Balance: 12,847 points
Suspicious Activity Detected: 19/09/2025 11:23 PM

To secure your account and protect your points, please verify your identity immediately:

[SECURE MY ACCOUNT] → https://flybuys-security.account-protection.net.au

If you do not verify within 24 hours, your account will be temporarily locked for security.

Member Number: FB-456789123
Security Reference: FS-2025-0920

Coles Flybuys Security Team

From: Australian Taxation Office <noreply@ato.gov.au>
To: [Employee Email]
Subject: Tax Refund Notification - $1,247.50 Available

Dear Taxpayer,

Our records show you are entitled to a tax refund of $1,247.50 for the 2024-25 financial year.

To process your refund, we need to verify your current banking details.

Refund Amount: $1,247.50
Tax File Number: ***-***-789
Assessment Date: 18/09/2025

Process your refund: https://ato.gov.au.refund-processing.net.au

Please complete verification within 7 days to receive your refund.

Australian Taxation Office
Refund Processing Division
ABN: 51 824 753 556

From: CommBank Security <fraud.alerts@commbank.com.au>
To: [Employee Email]
Subject: Fraud Alert: Suspicious Transaction Detected

Dear Customer,

We have detected a suspicious transaction on your account and have temporarily blocked it for your protection.

Transaction Details:
Amount: $2,847.00
Merchant: Online Gaming Platform
Date: 20/09/2025 2:14 AM
Location: Philippines

If this transaction was not authorized by you, please verify your account immediately:

[VERIFY TRANSACTION] → https://commbank-security.fraud-protection.net.au

If you do not respond within 4 hours, we will permanently block your card.

NetBank Customer ID: 12345678
Reference: CBA-FRAUD-2025-0920

Commonwealth Bank Fraud Team
24/7 Customer Protection

From: Microsoft Office <office365@microsoft.com>
To: [Employee Email]
Subject: Your Office 365 License Expires Today

Dear User,

Your Microsoft Office 365 license expires today (20/09/2025). To continue using Word, Excel, PowerPoint, and Outlook, you must renew your subscription immediately.

Current Status: EXPIRED
License Type: Business Premium
Renewal Required: TODAY

Renew your license: https://office365.microsoft-renewal.net.au

Failure to renew will result in:
- Loss of access to all Office applications
- Email service interruption
- OneDrive file access blocked

Microsoft Licensing Team
Product Activation Services

From: Australia Post <deliveries@auspost.com.au>
To: [Employee Email]
Subject: Package Delivery Failed - Reschedule Required

Dear Customer,

We attempted to deliver your package today but no one was available to receive it.

Package Details:
Tracking Number: AP123456789AU
Sender: Amazon Australia
Delivery Address: [Your Address]
Attempted: 20/09/2025 10:30 AM

To reschedule delivery, please confirm your details and select a new delivery time:

[RESCHEDULE DELIVERY] → https://auspost-delivery.tracking-portal.net.au

Your package will be returned to sender if not collected within 5 business days.

Australia Post Delivery Team
Customer Service Division